Privacy Policy

 

Last Updated:August 2026

Sensoji LLC ("Sensoji," "we," "our," or "us") operating under the domains sensoji.io and sensoji.co respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

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Information We Collect

We only collect personal information that you voluntarily provide to us. Depending on how you interact with Sensoji, we may collect: first and last name, email address, phone number, business name, website information, project details, communications you send us, and any other information you voluntarily provide. We also automatically collect limited technical information such as IP address, browser type, device type, operating system, pages visited, website usage statistics, and referral sources. This information helps us improve our website, services, and customer experience.

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How We Use Your Information

We may use your information to: respond to inquiries, provide requested services, build and maintain websites, deliver AI automation services, schedule appointments, provide customer support, send account notifications, process payments, improve our website and services, prevent fraud and unauthorized activity, and comply with legal obligations. We only use personal information for legitimate business purposes.

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SMS Communications

If you voluntarily provide your mobile phone number and expressly consent to receive text messages, Sensoji may send SMS communications related to our services. These messages may include appointment confirmations, appointment reminders, customer support, project updates, account notifications, service-related communications, and responses to customer inquiries. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below. Consent to receive SMS messages is not a condition of purchasing any goods or services.

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SMS Consent

Customers may opt in to receive SMS communications by: completing a contact form on our website, scheduling an appointment, requesting customer support, requesting information about our services, providing consent during a phone conversation, or submitting another form that clearly requests SMS consent. All SMS consent is collected directly from the customer. We do not purchase, rent, or use third-party marketing lists.

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SMS Privacy

We value your privacy. Mobile phone numbers and SMS consent will never be sold, rented, shared, or disclosed to third parties or affiliates for their marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes. Third-party service providers may process SMS communications solely for the purpose of delivering messaging services on our behalf.

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Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website. These technologies may collect information such as pages visited, time spent on pages, browser type, device information, and referral sources. We use this information to improve our website and services. You may disable cookies through your browser settings at any time.

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Third-Party Services

We may use trusted third-party providers to operate our business, including providers for website hosting, analytics, payment processing, customer relationship management (CRM), AI communication services, phone and SMS communications, business email, scheduling, and customer support. These providers only receive information necessary to perform services on our behalf and are contractually obligated to safeguard your information.

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Call Recording

Telephone calls and AI voice interactions may be monitored or recorded for quality assurance, training, security, customer support, and service improvement. Recordings may be securely processed or stored by trusted third-party communication providers used to deliver our services.

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Information Sharing

We do not sell personal information. We may share information only when necessary to: provide requested services, process payments, operate our business, comply with applicable laws, protect our legal rights, or respond to lawful governmental requests. If Sensoji is acquired, merged, or sells substantially all of its assets, customer information may be transferred as part of that transaction.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. Although we take security seriously, no method of transmitting information over the Internet can be guaranteed to be completely secure.

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Data Retention

We retain personal information only as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it where practical.

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Your Privacy Rights

Depending on your location and applicable law, you may have the right to: access your personal information, correct inaccurate information, request deletion of your information, withdraw consent where applicable, and request information about how your data is used. To exercise these rights, contact us using the information below.

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Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we learn that personal information has been collected from a child without appropriate consent, we will promptly delete that information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.

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Contact Information

Sensoji
Websites: sensoji.io and sensoji.co
Email: support@sensoji.co
Phone: 954-833-7444